How to create and maintain client relationships

Websites need time and attention if they are going to achieve their purpose. Agencies often struggle to develop a relationship with clients that go beyond the initial project or build. Erika Dickstein shares how she has developed a business model that ensures ongoing investment into their website and online marketing.

My favourite quote was, “We build the monster and feed the monster”.

Erika shares with us:

• Her journey
• Client on-boarding process
• Ongoing services
• Lead generation
• Personal and business brand awareness

We also go a bit geeky about Disney…. but why not eh? 🙂

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