Podcast

How to create and maintain client relationships

Episode 138 - Featuring Erika Dickstein

July 2, 2018

How to create and maintain client relationships

Websites need time and attention if they are going to achieve their purpose. Agencies often struggle to develop a relationship with clients that go beyond the initial project or build. Erika Dickstein shares how she has developed a business model that ensures ongoing investment into their website and online marketing.

My favourite quote was, “We build the monster and feed the monster”.

Erika shares with us:

  • Her journey
  • Client on-boarding process
  • Ongoing services
  • Lead generation
  • Personal and business brand awareness

We also go a bit geeky about Disney…. but why not eh? 🙂

Mentions:

Better proposals Episode: click here

Connect with Erika:

Website: click here

Facebook: click here

Twitter: click here

Email: click here

2 Comments

  • Hi Lee,
    Just listened to this podcast with Erika and, as always, great information. Is the client questionnaire she mentioned available online anywhere?

    Reply
    • Hi Darren,

      Thanks for the message. Feel free to connect with Erika to ask her. I believe it is her own creation so is not necessarily publicly available.

      Cheers,

      Lee

      Reply

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