Podcast

264 - Getting better support

Featuring Lee Matthew Jackson

A product or service is more often than not measured by the quality of support provided. The reputation of a company can be its downfall should it provide poor after care. Yet I think there are ways that we can improve the support we get from the products that are essential to our business by…

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263 - The COVID economy

Featuring Nev Harris

We are surrounded by negative messaging on the news and in social media. Global economies are being massively impacted by the pandemic, and as business owners, we may be feeling worried and concerned. I invited Nev Harris onto the show to share with us lessons we can learn from past economic crises. He shares: Lessons…

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262 - Productive online meetings

Featuring Lee Matthew Jackson

Are you getting burned out on online meetings? Many agencies are seeing their meetings increase as clients and team members seek assurances and companionship. Whilst lockdown may have removed the travel burden, regular and unproductive meetings can continue to have a negative impact on your productivity, motivation and mental health. Over the last few years,…

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261 - Managing your personal finances

Featuring Lee Matthew Jackson

During these uncertain times, income may be much reduced. I share how to manage your personal finances, make savings and enable your money to go further. We approach this both as a business owner and as an employee. Our audience are a wide mixture of agency owners and awesome staff members, therefore I’d like to…

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260 - Ideas for pivoting your agency

Featuring Lee Matthew Jackson

No business has been untouched by the global pandemic of 2020. Some agency owners recognise a need in their business to pivot so they can add value to their customers, and weather these uncertain times. In this episode I will share a range of ideas to get you thinking on how you can pivot your…

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259 - The future of web design

Featuring Lee Matthew Jackson

The world has changed within days, and you may be concerned about your business and the future of our industry. In this episode, I share with you how we are best positioned to help build the new digital community of tomorrow.

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258 - Surviving a recession

Featuring Lee Matthew Jackson

In 2008 nearly the whole world fell into recession. Overnight we lost some of our biggest clients, and others drastically cut their investments with our agency. Fast forward to today. The global Pandemic is hitting the stock market, and it is predicted that another recession is round the corner for many nations. What can an…

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257 - Planning your agency social media strategy

Featuring Lee Matthew Jackson

Being intentional with social media allows you to build your brand. You can build trust and generate valuable leads for your agency. In this episode I will share with you the basics of planning your social media strategy, including: Where to show up Who are you targeting Where do they connect What content to produce…

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256 - How to hire a virtual assistant

Featuring Lee Matthew Jackson

There comes a point in your agency when enough is enough. You cannot do everything and you realise you need outside help from a freelancer or virtual assistant. The thing is, you’ve heard horror stories from other agency owners and your last freelance experience was a nightmare. How do you find, select and onboard the…

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255 - Managing your agency finances

Featuring Lee Matthew Jackson

Do you know what is in your bank account, who owes you what, and what you have to pay out? It’s likely you don’t as running an agency is time intensive and demanding. Finances become something we dread at the end of our financial year as we hand over a box of receipts to our…

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