How to create and maintain client relationships

Episode 138 / 2nd July 2018 / Erika Dickstein

Episode 138 - How to create and maintain client relationships - Erika Dickstein

Show Notes

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Websites need time and attention if they are going to achieve their purpose. Agencies often struggle to develop a relationship with clients that go beyond the initial project or build. Erika Dickstein shares how she has developed a business model that ensures ongoing investment into their website and online marketing.

My favourite quote was, “We build the monster and feed the monster”.

Erika shares with us:

  • Her journey
  • Client on-boarding process
  • Ongoing services
  • Lead generation
  • Personal and business brand awareness

We also go a bit geeky about Disney…. but why not eh? 🙂


Better proposals Episode: click here

Connect with Erika:

Website: click here

Facebook: click here

Twitter: click here

Email: click here

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  1. Daren on 18th July 2018 at 3:52 pm

    Hi Lee,
    Just listened to this podcast with Erika and, as always, great information. Is the client questionnaire she mentioned available online anywhere?

    • Lee Jackson on 20th July 2018 at 10:49 am

      Hi Darren,

      Thanks for the message. Feel free to connect with Erika to ask her. I believe it is her own creation so is not necessarily publicly available.



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