How to make clients feel like family

Theresa Hill

What's inside?

Do clients frustrate you? Do you feel like your clients are frustrated with you? How can you make your clients feel like family and actually enjoy your interactions? Theresa Hill shares how her agency cultivates family both internally and with their clients around the world.

Hot topics from todays episode

  • How to make clients feel like family
  • Bringing family into the business
  • Working with family members
  • Plussing a client experience
  • Not charging for every minute
  • Boundaries
  • Dealing with angry clients
  • When to fire a client


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