Episode 256 - How to hire a virtual assistant

Lee Jackson

What's inside?

There comes a point in your agency when enough is enough. You cannot do everything and you realise you need outside help from a freelancer or virtual assistant. The thing is, you’ve heard horror stories from other agency owners and your last freelance experience was a nightmare.

How do you find, select and onboard the right contractor for your agency? If you are struggling, this episode is for you.

  • Review
    • Where are the bottlenecks
    • What could be easily documented
    • What are you doing that you shouldn’t be
  • Plan
    • Write down key duties
    • Note skills you are looking for
    • Write a job description
    • Be realistic
  • Post
    • Post the position(s)
    • Give it time
    • Shortlist applicants
    • Interview
    • Provide a small easy task
  • Enrol
    • Start small
    • Provide documentation
    • Spend time with them
    • Build up their confidence
  • Lessons I have learned
    • Expect the first few days to be messy
    • Be patient before you rush to fire
    • Take responsibility
    • Replace if no improvement


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One reason we can bring all this awesome content is because of Cloudways sponsorship. They believe in providing education and helping agencies deliver quality services without the stress. We use them for both our agency businesses.

Click here to check them out and support this channel.

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