What to do when you make a mistake

No one is perfect and sometimes we screw things up. Admitting to a mistake can be very hard. What if the client looses faith in your ability? What if they get upset? How will it affect the relationship.

In this live I share what we do when we screw up:

  • We do an investigation
  • Once we have the facts we arrange a call
  • We are open and honest with the client
  • We look for a way forward and solution

Leave a Reply

Your email address will not be published. Required fields are marked *

Contact us

Want to talk? Arrange a free consultation with one of our agency experts:


Got a specific topic in mind you want to check out? Use the search below:

Subscribe to the podcast

Subscribe to our channel

Never want to miss out on a video again? Head on over to our YouTube channel and click subscribe!

More Videos

Be sure to check out more of our videos either down below or via the YouTube channel!

Setup Nextcloud for your agency

In this episode we look at how easy it is to create your own cloud platform to…

Watch now

Improve your web agency workflow with Canva?

Hear me out, it’s not the size of the tool, it’s how you use it! Adobe Photoshop…

Watch now

Free profit and loss template for your agency

If you want a happier team, less stress, and more profitable web builds with less projects needed…

Watch now